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Knowledgebase : Licensing > v3 and later
This is a permissions issue. Some new versions of linux seem to not include the utility we use to ask for your root password. To fix the problem, run these commands with root/superuser privileges: mkdir /var/local/SilhouetteFX/Silhouette chmod a+w /var/l...
If you are unable to activate, please disable your anti-virus and/or firewall software while activating. For information on temporarily disabling your anti-virus software, please consult it's documentation. Instructions to disable the more common anti-vir...
Your Product Code allows you to run Silhouette on one computer at a time. However, you may transfer the license by deactivating on one computer and activating on another. Internet Deactivate / Internet Activate is the preferred method of license tra...
Recent changes to Mac OSX 10 required that we modify our license manager. This affects activating and deactivating. If you receive a 2110 error, uninstalling and then reinstalling using the latest version from our website will solve the problem. If you ...
A 2100 error occurs when our license is unable to be saved. This is a result of the Mac OS changing the permissions on our SilhouetteFX licensing folder during a major operating system update. To resolve the problem, please follow the instructions below. ...
If you are unable to activate, please disable your anti-virus and/or firewall software while activating. For information on temporarily disabling your anti-virus software, please consult it's documentation. Instructions to disable the more common anti-vir...